Pgsoft places the highest priority on user privacy. This policy provides a full overview of how your personal data is collected, stored, used, and protected.
Every piece of information you share with us is a trust. Our privacy policy is built on these six core pillars.
All personal and financial data is stored with AES-256 encryption. Unauthorized access is completely prevented.
Only authorized personnel can access the information they need. All access is logged and regularly audited.
All communications on the website and app are encrypted with 256-bit SSL, ensuring no one can intercept your data in transit.
Your personal data is never shared with third parties for marketing or commercial purposes.
You can view, correct, or request deletion of your data at any time.
No data is retained beyond what is necessary. Once legal requirements are met, data is securely deleted.
This privacy policy applies to users of the pgsoft website (pgsoft-vip.com) and mobile application. pgsoft is an international-standard online gaming platform serving users in Bangladesh and other countries.
We believe your personal data belongs to you. We collect only the minimum information needed to provide our services and protect it with the highest level of security. This policy has been developed in accordance with international data protection standards.
Pgsoft collects user information in several ways. The types of data collected and their sources are detailed below:
| Data Type | Example | Time of Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | For registration & KYC verification |
| Contact Information | Mobile number, email, address | On registration |
| Financial Information | Mobile Pay/Nagad number, transaction history | In Payment |
| Device Information | IP address, device model, OS version | At Login |
| Usage data | Game history, betting patterns, session duration | While Using the Platform |
| Cookie data | Session tokens, preferred settings | While Browsing the Website |
Pgsoft uses your data only for specific, legitimate purposes. We never use any information beyond its original intent.
You can opt out of marketing emails or notifications at any time. Use the unsubscribe link in any email or update your preferences in account settings.
Pgsoft does not sell your personal information or share it with third parties for commercial advertising. Your data may only be shared in the limited circumstances described below:
Pgsoft uses cookies and similar tracking technologies on its website and app to enhance the user experience and keep the platform secure.
You can block cookies from your browser settings, though doing so may affect certain platform features.
Pgsoft uses industry-leading technology to keep your data secure. Our security layers are detailed below:
All stored data is protected with AES-256-bit encryption — military-grade security used by banks and government agencies.
All data exchanged between your device and our servers is encrypted with TLS 1.3, making Man-in-the-Middle attacks impossible.
OTP verification is required for account login and large withdrawals, making unauthorized access virtually impossible.
Our automated 24/7 system monitors for suspicious activity and takes immediate action.
Regular penetration testing and vulnerability scans are conducted by third-party security specialists.
Pgsoft does not retain data beyond what is necessary. Retention periods are determined by the type of information:
Once the retention period expires, data is securely and permanently deleted to ensure it cannot be recovered.
As a pgsoft user, you have the following rights over your data. To exercise any of these rights, contact us at support@pgsoft-vip.com.
Deletion requests will be processed within 30 working days. If any data must be retained for legal reasons, you will be notified.
Pgsoft strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from minors.
Pgsoft may update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you through the following methods:
Continued use of the platform after any changes have been made constitutes acceptance of the updated policy. We recommend reviewing this page regularly.